Payment and shipping

OEMRecycler is a marketplace — you are buying from independent auto parts sellers. Several payment options are available, but we strongly recommend paying through the site: that is the only way buyer protection applies to your order.

💳 Paying through the site Buyer protection🛡️
Payment in full at checkout
The money does not reach the seller straight away. OEMRecycler holds the funds for 30 days after the part is delivered. If the part does not fit or does not match the listing, you are covered by our refund policy.
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Why it matters
Paying through OEMRecycler is what makes us a party to the transaction. It is the only route where we hold the money, review disputes and can issue a refund.

🔄 Other payment methods

📦

Cash on delivery
Available only where the seller delivers the part themselves, and only if that seller offers it. Each seller sets their own rules for payment on arrival.

🏦

Bank transfer to the seller
A direct transfer to the seller's own bank account, arranged between you and the seller.

🤝

Cash at pickup
Possible when you collect the part from the seller in person.

⚠️ Important: what we cover and what we do not

OEMRecycler connects you with independent sellers. Our responsibility follows the money:

Paid through the site: buyer protection is active. We hold the funds, review any dispute and refund you under our policy within the 30-day window.
Paid directly to the seller: our protection extends only to the amount that actually went through OEMRecycler. Anything settled outside the platform — a bank transfer, cash, or cash on delivery collected by the seller — is a matter between you and that seller, and our policies apply only to the part of the transaction we processed.
Parts sold by OEMRecycler: where the seller shown on the listing is the platform itself, we carry full responsibility for the part and handle any exchange or return directly.

🚚 Shipping and carriers

📮

Any major carrier
Sellers ship with Purolator, Canada Post, UPS or Canpar, and large parts go by freight — whichever is best for the part and the destination.

🏷️

Shipping is included in the price you see
The cost is calculated at checkout and the label is covered. No separate shipping invoice after the order is placed.

🚛

Oversized parts
Engines, transmissions, doors, hoods and front clips move by freight. That is priced at checkout the same way.

🌎

International orders
We ship to most countries. Import duties and taxes are paid by the buyer on delivery — details below.

🏪 Local pickup

📍

From the seller
Every seller on the platform has their own location. The exact address is confirmed with the seller once the order is placed.

💵

Paying at pickup
Many sellers accept cash or card on collection. Note that a part paid for on site is outside our buyer protection.

⚠️

Call before you drive
Always confirm and reserve the part before making the trip — inventory moves fast.

📦 Dispatch and inspection

⏳

Dispatch time
Most sellers ship the same business day when the order is placed before noon.

🛡️

Packaging
Fragile items and body panels are crated or palletized so they arrive in the condition they left in.

🔍

Inspect before you sign
On freight deliveries especially: check the part on arrival and note any damage on the delivery receipt before signing. A clean signature makes a damage claim much harder.

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Returns
30 days to return or exchange, subject to a 20% restocking fee. Return shipping is set by each seller's own policy — see Returns & Exchanges.

🌍 International shipping

🗺️

Where we ship
To most countries, except Russia, Belarus, Iran, North Korea and Syria. Choose your country on the listing to see the shipping cost and delivery time.

🛃

Duties and taxes
Not included in the price or the shipping. The carrier collects your country's import duties, taxes and customs fees on delivery — you confirm this at checkout. No sales tax is added at checkout on international orders.

↩️

Refused parcels
If you refuse the parcel or do not pay the duties, it goes back to the seller. Once it is back, we refund the parts minus the shipping both ways and any charges billed to us.

📦

What ships abroad
Parcels only: freight-size parts go abroad by quote. Airbags, seat belts, seat belt pretensioners and battery pyrofuses are not shipped internationally. Orders of C$2,000 or more to countries other than the United States need an export declaration and are quoted individually. Each seller decides whether to ship abroad — the listing shows it.

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Currency
Prices and payment are in CAD. The amount shown in your currency is an estimate at the daily exchange rate; your bank converts the actual charge and may add a foreign transaction fee.

🧾

Customs paperwork
Every parcel travels with a commercial invoice that shows the price you paid. We cannot mark a parcel as a gift or declare a lower value.